Call Center
What is a call center? In definition from Wikipedia, “A call centre or call center is a centralized office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call center is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing, clientele, product services, and debt collection are also made. In addition to a call center, collective handling of letters, faxes, live chat, and e-mails at one location is known as a contact center.”
But for other countries, call center means jobs especially in the Philippines where a lot of BPO companies thrive because it is considered as a prime location of choice due to its low operational and labor cost and also because of their English fluency. Since Philippines have a high amount of unemployment, the call center industry helped bring people jobs and lower the levels of unemployment.
So what’s the best call center to apply? Apply at TeleTech! Join the biggest call center in the Philippines. TeleTech is operating in 17 countries, with a total of 62 delivery centers and employs more than 20,000 people in the Philippines. Apply now! www.TeleTechJobs.com
